Shipping & Delivery
Shipping is calculated at check out.
For XL pendants, freight is POA and varies according to location. Contact us for a quote prior to purchase.
Or once purchase is made, we will revert with a shipping fee. Should you not accept we will provide a full refund.
All designs are wired and conform to all international electrical standards.
|Refer to lamp specification
Klaylife is a Registered Responsible Supplier under Australia's Electrical Equipment Safety Scheme (E2918).
Outside Australia: These products will be equally suitable for (or adaptable to) many other locations. Contact us regarding suitability.
Returns Policy & Refunds
- We are not mass producers and most of our pieces are custom made. However, should you receive the piece and change your mind, we will accept a return and refund so long as it is not a bespoke colour, size or style ordered specifically for you. This offer does not include XL SpongeUps which cannot be returned if they were not packed by us.
- In the event of this, you will need to contact us within 7 days of receiving the item to arrange a return.
- The item will need to be meticulously packed in its original packaging and return shipping will need to be covered by you, the buyer.
- Please note that we subsidise our freight to the buyer but cannot subsidise return freight.
- Once the item is received and inspected, if it is in perfect condition a refund for the piece will be issued. If damage is incurred by a courier in the return process, klaylife cannot be held liable and credit / exchange will not be issued.