![](https://cdn.accentuate.io/pott/1633502710162/unnamed-2-(2).png?v=1684223045328)
![](https://cdn.accentuate.io/pott/1633502710162/unnamed-2-(2).png?v=1684223045328)
About BallUp
About BallUp
Handmade in Southern Spain, the BallUp collection combines traditional pottery techniques with contemporary lighting design.
The BallUp lamps are available in four sizes (small, medium, large + XL) and two colours (White + Terracotta). All electrical fittings and 2 metres of cable included. Globes not included but can be purchased here
Hand crafted pottery
Combining traditional pottery techniques with contemporary lighting design, this timeless tradition has been successfully passed down through history, from one generation to another.
Designed by Miguel Ángel García
Industrial designer and founder of the POTT brand, Miguel displays a balanced distribution of flowing forms and symmetries across the POTT range. Encompassing matt surfaces and natural colors, Miguels designs take pottery to a new level while keeping up with handmade traditions, blending seamlessly into their environment.
Handmade in Southern Spain
Crafted with care and dedication, our creations are made one by one in our workshop with each piece being unique and special for its handcrafted nature and the personal touch given by the hands of the craftsman.
Inspiration
Frequently Asked Questions
How long will it take to receive my order?
If your item is in stock, we aim to dispatch within 7-10 business days from time of payment. We aim for quicker but we are a small business and each item is checked prior to dispatch. If your item is not in stock, lead time can be approx 12-16 weeks from time of deposit. We will however endavour to keep you up to speed on the status of your order.
How do I know what size to choose?How do I know what size it right for my space?
We consider ourselves to be experts at this! There are a few considerations such as size of the overall space and placement of the chandelier/pendant (i.e are people going to walk under it or will it be above a table/counter). If you email your ideal style + plans, images and dimensions of the space to info@klaylife.com, we will revert with our recommendation either by way of a text, email or a face to face call.
Whats the returns policy?
We are not mass producers and most of our pieces are custom made. However, should you receive the piece and change your mind, we will accept a return and refund so long as it is not a bespoke colour, size or style ordered specifically for you. In the event of this, you will need to contact us within 7 days of receiving the item to arrange a return. The item will need to be meticulously packed in its original packaging and return shipping will need to be covered by you, the buyer. Please note that we subsidise our freight to the buyer but cannot subsidise return freight. Once the item is received and inspected, if it is in perfect condition a refund for the piece will be issued. If damage is incurred by a courier in the return process, klaylife cannot be held liable and credit / exchange will not be issued.
How much is shipping?
Shipping prices vary according to the size of the piece and where it is going. We subsidise the freight price to make it affordable for you. Freight prices can be viewed on the Shipping + Delivery Tab on the product page or at checkout.
Do you ship internationally
While we ship klaylife pendants all over the world, POTT is more delicate and we do this on a case by case basis. If you are outside Australia or NZ, get in touch and we will help you with next steps for International orders.
I'm still building / renovating, can I place a deposit and reserve a piece?
Absolutely! If you would like to secure your dream piece with a 30% deposit, just get in touch. We will happily hold the piece in our warehouse until you are ready to receive.
Can I speak to someone to help my choose the right piece?
Where are you stocked?
All our stockists are listed here. We can also happily arrange a FaceTime viewing if there is a particular piece you would like to see close up.