Returns Policy & Refunds
- We accept change of mind returns for necklaces and bracelets within 7 days of receipt of purchase.
- Due to health regulations, we cannot accept returns for earrings.
- Please email firstname.lastname@example.org to request refund or exchange.
- Item to be returned in perfect unused condition and in original packaging.
- Given we are a small business, we cannot cover freight for change of mind returns.
- If damage is incurred by a courier in the return process, klaylife cannot be held liable and refund / exchange will not be issued.
- Once item is received and inspected, a refund will be applied.