Returns Policy & Refunds

1. Only faulty or damaged product may be returned and are subject to prior authorisation at Uniqwa Furnitures discretion. Any returns must be made within 7 days of receiving the goods.
2. Uniqwa Furniture does not issue refunds. In certain circumstances they can authorise an exchange or refund.
3. In the circumstances Uniqwa Furniture accepts an exchange or refund, a 15% restocking fee of goods will apply.
4. All items must be returned in original, undamaged packaging with an approved Uniqwa Furniture courier.
5. If damage is incurred by a courier in the return process, that is not a Uniqwa Furniture approved courier, Uniqwa Furniture cannot be held liable and credit / exchange will not be issued.