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Shipping & Delivery
Returns policy
View technical specifications

 

Shipping is calculated at check out and is based on metro locations. If you are regional, we will contact you post sale with final shipping cost. Should you not accept we will provide a full refund.

For XL pendants, freight is POA and varies according to location. Contact us for a quote prior to purchase. Or once purchase is made, we will revert with a shipping fee. Should you not accept we will provide a full refund.

If the item is in stock, we aim to dispatch within 7-10 business days from time of payment and provide tracking details upon dispatch. 

 

For customers based outside of Australia, please contact us for a freight quote.

We send our chandeliers/pendants either direct to your door using fully insured air/sea freight or to your closest International Airport* on a CIP basis (Cost, Insurance and Passage). A comparison quote can be sent to you for you to assess prior to purchase. 

Should you decide to send the goods to your closest port, you, the buyer are responsible for all arrival charges. 

Price of item does not include local duties and taxes if applicable.

The amount quoted for freight may vary depending on the prevailing rates at the time of despatch.


klaylife provide an approximate lead time for the receipt of your order, based on current manufacturing and shipping times at time of purchase.
Circumstances may change beyond our control which may lead to a delay in your order being delivered on quoted ETA. Deliveries can be delayed due to changes in shipping schedules, carrier delays and raw material shortages. klaylife do not offer cancellations or refunds due to delays.

All designs are wired and conform to all international electrical standards.

Pendant Style Lamp holders Lamp base Maximum wattage
Incandescent Halogen LED
30 1 E27 25W 25W 12W
36 30W 30W 12W
Dimmable Yes Yes Refer to lamp specification

Klaylife is a Registered Responsible Supplier under Australia's Electrical Equipment Safety Scheme (E2918).

Outside Australia: These products will be equally suitable for (or adaptable to) many other locations. Contact us regarding suitability.

Returns Policy & Refunds


  1. We are not mass producers and most of our pieces are custom made. However, should you receive the piece and change your mind, we will accept a return and refund on a full price item so long as it is not a bespoke colour, size or style ordered specifically for you. This offer does not include XL SpongeUps which cannot be returned if they were not packed by us. 
  2. In the event of this, you will need to contact us within 7 days of receiving the item to arrange a return.
  3. The item will need to be meticulously packed in its original packaging and return shipping will need to be covered by you, the buyer.
  4. Returns are only valid for full price items. Sale items not included. 
  5. Please note that we subsidise our freight to the buyer but cannot subsidise return freight.
  6. Once the item is received and inspected, if it is in perfect condition a refund for the piece will be issued. If damage is incurred by a courier in the return process, klaylife cannot be held liable and credit / exchange will not be issued.

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"I was first introduced to the Klaylife range at Denfair a couple of years ago and couldn’t wait to specify them. Recently I was lucky enough to be able to use them in two children rooms as bedside pendants and was super happy with the result! They completed the room magnificently and I look forward to using them in future projects!"
Nicole Rosenberg @liberty.interiors

Handcrafted in Barcelona

Each pendant from the Swirl Collection is meticulously shaped by artisans in Spain, celebrating movement, form, and the timeless beauty of clay.

Designed for Modern Living

Created exclusively for klaylife, the Swirl Collection brings together Mediterranean warmth and contemporary minimalism for spaces that feel both grounded and refined.

Yours, Made to Order

Choose from our curated Dulux palette or provide your own custom colour code to create a pendant that reflects your personal style and space.

Frequently Asked Questions

Size Dimensions (approx)
Small 20cm D x 15cm H (2kg)
Large 32cm D x 25cm H (4kg)

 

Tips for finding the right size

Determining the best size pendant for your space is a big consideration. Are people going to walk under it or will it be positioned over a table / bench? Are you wanting a statement piece to grab attention or do you prefer your lighting subtle and complimentary?
We can happily guide you through this process. Just email your ideal lighting style + plans, images and dimensions of the space and we will revert with our recommendation either by way of a WhatsApp, email or a face to face call.