Returns Policy & Refunds
- Only faulty or damaged product may be returned and are subject to prior authorisation at Uniqwa Furnitures discretion. Any returns must be made within 7 days of receiving the goods.
- Uniqwa Furniture does not issue refunds. In certain circumstances they can authorise an exchange or refund.
- In the circumstances Uniqwa Furniture accepts an exchange or refund, a 15% restocking fee of goods will apply.
- All items must be returned in original, undamaged packaging with an approved Uniqwa Furniture courier.
- If damage is incurred by a courier in the return process, that is not a Uniqwa Furniture approved courier, Uniqwa Furniture cannot be held liable and credit / exchange will not be issued.