Shipping & Delivery
*Metro city addresses only (regional locations may incur an additional fee post purchase).
|UNIQWA||FREE Shipping on Uniqwa Orders (full price only) over $2K to metro Melbourne, Brisbane and Sydney. Orders of lesser value will be calculated post purchase. Should you reject the freight quote once presented, we will refund the entire order.|
|ALL OTHER BRANDS||Shipping costs that will be incurred post purchase based on your location and the weight/size of the item/s. Should you reject the freight quote once presented, we will refund the entire order.|
Fragile, handle with care. Wipe with a soft cloth, never scouring pads or similar. Do not use harsh chemicals or detergents. Use newspaper to polish the glass and prevent streaking. Avoid direct sunlight.
Returns Policy & Refunds
- Exchanges are only accepted within 7 days of receipt of sale and only if there is a piece of similar value available to exchange with. These pieces are custom made and one offs so refund is not accepted.
- As products are unique, we cannot guarantee an identical replacement for any exchanges. A credit note will be offered in the event of a damaged item.
- In order to facilitate a return under these Terms and Conditions, customers must e-mail firstname.lastname@example.org
- Goods must be returned in their original packaging with all accessories, and must be in a re-saleable condition.
- While we take all care to ensure items are not damaged in transit, occasionally accidents happen. Damaged in transit items will be repaired or replaced with a credit note. Refunds will not be provided.