Shipping & Delivery
Shipping costs that will be incurred post purchase based on your location and the weight/size of the item/s. Should you reject the freight quote once presented, we will refund the entire order.
Vacuum weekly with a soft brush. Blot spills immediately with a clean cloth, do not rub or try to clean with harsh chemicals. Avoid exposure to direct sunlight and heat, this could cause fading and discolouration. Professional cleaning is recommended.
Returns Policy & Refunds
- Exchanges are only accepted within 7 days of receipt of sale and only if there is a piece of similar value available to exchange with. These pieces are custom made and one offs so refund is not accepted.
- As products are unique, we cannot guarantee an identical replacement for any exchanges. A credit note will be offered in the event of a damaged item.
- In order to facilitate a return under these Terms and Conditions, customers must e-mail firstname.lastname@example.org
- Goods must be returned in their original packaging with all accessories, and must be in a re-saleable condition.
- While we take all care to ensure items are not damaged in transit, occasionally accidents happen. Damaged in transit items will be repaired or replaced with a credit note. Refunds will not be provided.